Support

Report an Issue

We take all reports seriously. For urgent safeguarding concerns, please mark your email URGENT.

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Safeguarding concern? For any matter involving the safety of a child or vulnerable adult, email safeguarding@tutornest.org immediately and mark your message as URGENT. Do not wait — your report will be handled as a priority.

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Bug Report

Found something broken? Tell us exactly what happened, what you expected, and what browser/device you're using.

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Safeguarding Concern

Any concern involving the safety of a child or adult must be sent to safeguarding@tutornest.org immediately, marked URGENT.

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Other Issues

Billing disputes, tutor conduct concerns, account issues — we want to hear from you and resolve it quickly.

Submit a Report

Complete the form below and we'll review your report and follow up as soon as possible.

The more detail you provide, the faster we can investigate and resolve your issue.

Submitting this form will open your email client. For urgent issues, you can email us directly at contact@tutornest.org or safeguarding@tutornest.org.